Orange Sierra Leone has officially launched its Customer Service Week with the theme “Going the Extra Mile!” The event brought together customers, staff, regulators, and partners to celebrate a mutual dedication to outstanding service.
A panel discussion, moderated by Asmieu Bah, Deputy Director-General of the Sierra Leone Broadcasting Corporation, included key institutions like the FIA, Cybersecurity, NATCA, and Orange Sierra Leone. The conversation focused on various topics such as customer protection, cybersecurity, financial inclusion, fraud prevention, network expansion, and delivering excellent service. It underscored the importance of collaboration in creating a safer, more inclusive digital landscape centred on the customer.
The launch emphasised a clear message: great customer experience is ultimately about people serving people. For Orange Sierra Leone, “Going the Extra Mile” is not just a one-week theme; it is a daily commitment to its customers.
